We all know that stress is bad for our health — and it reduces productivity, too. As a healthcare provider, you want to offer the best possible care to patients, while supporting your staff with a healthy and successful environment.
Here’s the good news: there are many actions you can take to reduce stress in the medical office. Here are 10 ways to create a happy, healthy environment at your clinic, practice, or hospital.
Encourage healthy habits
It’s easier to handle stress within a healthy lifestyle. So, you can reduce stress in the medical office by encouraging staff to drink water and take time out for exercise. A quick walk at lunch, or taking a few steps to the water cooler each hour, could make a big difference. What’s more, you will model healthy habits for your patients at the same time.
Organize the workload
An outsize workload and lack of coordination are common causes of work stress. Divide the workload so that everyone can fulfill their role, with enough training, time, and support to succeed.
Remember that stress in the medical office will have a knock-on effect on healthcare practitioners. Without proper organization, doctors and nurses may become overworked and stressed.
Ask the experts
Sometimes it’s difficult to spot inefficiency or problems in your own workplace. So if you want to reduce stress in the medical office, you may want to consult the experts! Audit your procedures, and look for ways to save time and resources — for example, by streamlining medical billing services.
Set reasonable expectations
Patients can also be a source of stress in the medical office. As a healthcare provider, you aim to offer a great service. However, you need to set reasonable limits and expectations, so that your staff is not overwhelmed.
For example, provide estimates of waiting times so that patients know how to plan their appointments. Get pre-authorization for medical billing, so that there are no surprises for staff or patients.
Minimize staff turnover
High staff turnover creates a very stressful environment. You can minimize this by choosing new hires carefully and by providing them with full training and support. That support includes adequate resources and outsourcing, as we’ll discuss in the next point.
Invest in services and equipment
Some healthcare providers are reluctant to invest in services and equipment, but this is flawed thinking. Without resources, your staff will be stressed out and incapable of doing their jobs. Instead, it’s worth investing in the proper support. For example, instead of putting pressure on staff with an internal medical billing service, you could outsource billing services and get expert advice on streamlining processes within the office.
Secure cash flow
Everyone will breathe easier if your staff is assured that your cash flow is stable and sustained. Make sure your medical billing services are up to date, efficient, and on time.
Talk things through
Every one of your employees will face their own challenges. Offer staff the opportunity to raise issues and make suggestions. You might be surprised by the ideas they come up with!
It’s a good idea to “future-proof” your medical practice. Offer the latest training, update your systems, and plan your budget ahead of time. In the short term, actions such as forecasting reimbursement can inform your business plan for the future.
Revenetix makes it easy
Revenetix gives you more power over medical billing services. We assist staff and patients to plan costs, pre-authorize payments, and collect 85% of owed revenue within 90 days. And we’ll provide expert advice to streamline procedures and take the pressure off staff. For more information on our collections services, contact Revenetix at 480-306-8150 or visit our website.